Which action ensures final price is verified with customer during promo pricing?

• A. Verify eligibility, apply correct promo code at checkout, and confirm final price with customer.
• B. Deny customer every time.
• C. Apply a random discount without notification.
• D. Permanently adjust catalog price.

Answer: (A)

When handling promotions, the goal is to keep pricing accurate and transparent for the customer. The best approach is to verify eligibility for the promo, apply the correct promo code at checkout, and then confirm the final price with the customer. Verifying eligibility ensures the discount is available to that customer and aligns with the promo’s terms (dates, product applicability, exclusions). Applying the correct promo code at checkout ensures the system calculates the discount properly, avoiding manual errors and ensuring the customer sees the intended price. Confirming the final price with the customer provides transparency, reduces surprises, and gives the customer a chance to ask questions or raise concerns about exclusions or limits.

The other options don’t fit this practice. Denying the customer every time ignores the promotion and undermines good service. Applying a random discount without notification erodes trust and can violate pricing policies. Permanently adjusting the catalog price would create lasting changes that affect all customers and bypass the specific terms of the promotion.